Metro, Metro, where art thou?

The continuing news about the Metrorail collision, unfortunately, gets worse and worse, with the death toll at 9 people. It's chilling to think about the crash, because even if you weren't on the train, you might have been about to take the train, or know someone who regularly takes the train. That the weather was beautiful (no ice or witheringly hot temperatures to deal with), makes the trains' malfunctions all the more distressing.

As scary as the situation was for people at the collision site yesterday, I empathize a lot with the confused people in the subway station, waiting to find out what to do, what happens next, that sort of thing. Unfortunately, there's a LOT of room for improvement of communication at Metro rail stations to passengers.

The last time I was in the station when there was a problem of some type was a few months ago. Who knew what delayed the trains that morning? There was no announcement from Metro management, of course.

Now, being a longtime Metro passenger, I knew that I could get off the train and use my Smartrip card to take a bus, which I did; this enabled me to be merely a bit early for my appointment, instead of way ahead of time. How many passengers know that they can use the smartrip on the bus as well? Does Metro announce this possibility when there are major system delays? (Answer: Are you kidding?)

Unsurprisingly, the "M" word--maintenance--rears its ugly head. The fact that Metro users take it on the chin financially because there's no dedicated source of funding (other than occasionally begging Congress and local jurisdictions) means that maintenance, too often, gets short shrift. Sadly, I'm not surprised that the NTSB has found that an old train that should have been replaced is part of the reason for the crash.

Finally, can there finally be a real Metro board? You know, comprised of people who regularly USE the system. The fact that the head of the Metro board, Jim Graham (who's had his own recent troubles) doesn't regularly use the system (which, sadly, is not unusual for the Metro board), has insulted Metro passengers by implying that they are not busy people, unlike him, is a real travesty. You can't tell me that this indifference doesn't affect the running of the system, because for people who don't use the system, any problems that come up are mere abstractions, so there is no sense of urgency to repair them.

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It's been a rough couple of weeks in town--the shooting at the Holocaust museum, in Columbia Heights, and now this crash. Ugh. I need to chill to this classic Roy Ayers tune, "DC City," to put me in a better mood.

Sound and fury

Lively. Intelligent. Contentious. From all quadrants of the District, as well as Maryland and Virginia, came a professor and scientist, a Sierra Club spokesman, students, workers, activists (this being D.C.), and other commuters to the hearing at Metro headquarters regarding the proposed fare increases, a standing-room only affair last night. Oh, and Metro General Manager John Catoe and D.C. council member Jim Graham attended, with Graham moderating; to their credit, both stayed the entire time, almost three hours.

Considering the number of activists from the ANSWER Coalition who spoke (one of whom, Ms. Mills, patiently held a banner until it was almost time for her to speak), and the heated emotions and differing viewpoints present, the proceedings were surprisingly orderly, with fifty (count 'em) people altogether, including moi, who gave testimony.

And what testimony it was! Included with the complaints regarding fare hikes were shoehorned criticism of the war in Iraq, as well as pointed remarks about the appointed, unelected nature of the board. One interesting fact that was justly thrown back in Metro's face was that Metro riders pay the highest percentage of the system cost for rail relative to passengers in other North American cities, so there should be some consideration of that fact in any fare increase that comes down the pike. Mr. Greenberg of MetroRiders.org gave testimony to the generous indirect subsidy for highway driving as opposed to more meager funding for public transit. A number of speakers spoke to the need for the future, for Metro more aggressively pursuing greater funding from the federal government, as Metro transports many of these employees to work, as well as the need for a dedicated funding source, as Metro is the only major city transportation system lacking one.

Of course, I knew the evening was going to be cooking when, before it even began, one guy from actfortransit.org in Montgomery County, MD was passing out flyers which pointed out that it's unfair to raise Metro rates without increasing the gasoline tax as well.

Whew! I'm just coming up for air now...